Australian KYC, ID verification and AML/CTF overview
KYC (Know Your Customer) and AML/CTF (Anti‑Money Laundering and Counter‑Terrorism Financing) obligations apply to this service under Australian law to maintain user safety and transparency. This page outlines how identity check and ID verification are performed, how suspicious activity is managed, and how regulatory requirements set by AUSTRAC are met.
Purpose: identity check, account protection and transparency
The platform applies KYC and AML/CTF controls to verify identity, prevent fraud, and combat financial crime in Australia. These measures support fair play, account protection, and trust in the service.
- Fair play monitored through consistent rules for all users
- User safety supported by strong security measures
- Transparency in how personal data and funds are handled
- Compliance with Australian regulatory requirements
KYC requirements for ID verification and document submission
Every new account holder must complete identity verification before accessing full services. Additional checks may occur at any time to confirm ongoing eligibility and reduce risk.
- Government‑issued photo identification confirming name and date of birth
- Recent proof of residential address from a reliable source
- Evidence of ownership for the selected payment method
AML/CTF security measures and transaction monitoring
Controls are in place to deter money laundering, terrorism financing, and unlawful conduct. Monitoring focuses on the nature of activity, payment patterns, and other risk indicators.
- Ongoing transaction monitoring to detect unusual or suspicious activity
- Automated detection rules calibrated to risk appetite and regulatory requirements
- Enhanced due diligence for higher‑risk events, profiles, or jurisdictions
- Review of large, complex, or unusual transfers before clearance
- Risk scoring and periodic reassessment of customers and behaviours
- Sanctions and PEP screening against DFAT, UN, and other authoritative lists
- Reporting obligations to AUSTRAC where required, including suspicious matter reporting and other statutory reports
Prohibited conduct to support fair play and user safety
Certain behaviours are not allowed to protect users and uphold AML/CTF duties. Breaches may lead to enforcement under this policy and the Terms.
- Opening or operating multiple accounts for the same individual
- Presenting forged, altered, or stolen documents
- Any attempt to launder funds or conceal the source of money
- Manipulating systems, markets, or outcomes to gain unfair advantage
- Sharing, selling, or otherwise misusing account access
- Using third‑party or unauthorised payment instruments
- Misrepresenting identity, beneficial ownership, or source of funds
Consequences for non-compliance with regulatory requirements
Non‑compliance with KYC or AML/CTF rules triggers proportionate action. Measures may be applied without prior notice where the law requires urgent steps.
Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.
User responsibilities for ID verification and account protection
Users must provide accurate and current personal data, and complete verification promptly when requested. Document submission must be clear, legible, and supplied within the specified timeframe. Only payment methods owned and controlled by the account holder may be used. Users must respond to reasonable requests for additional information that supports due diligence, and promptly report suspicious activity observed on the platform. Responsible gaming practices are encouraged to maintain a safe environment.
Fair play, transparency and ongoing oversight
The service prioritises fair play and transparency to protect users and the integrity of the platform. Oversight and audit processes are designed to maintain a compliant and safe environment.
- Adherence to KYC, ID verification, and AML/CTF standards
- Confidentiality and protection of personal data under the Privacy Act 1988
- Ongoing monitoring to identify and address suspicious activity
- Prevention of manipulation, collusion, and other unfair behaviour
- User support on security measures, account protection, and safety matters
- Shared responsibility between the operator and the user community
- Equal conditions applied to all users under the same rules
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